Terms.
You file. We check.

Who we are

Canipus Private Limited, CIN U62011GJ2025PTC170291, GSTIN 24AANCC3216C1Z5, registered at Shop No. 22, First Floor, Jalaram Chambers, Karelibaug, Vadodara, Gujarat 390018, India. “We” means Canipus. “You” means the company, or the person acting for it, that uses canipus.com, the app at app.canipus.com, or any of our services.

What we do

You send us a tender and the documents for your bid. We read every page and list each requirement, with the page and clause it came from, and whether your documents meet it. Anything we cannot confirm is marked “needs you”, never guessed.

The bid stays yours

You decide, sign with your own digital signature and submit. The tender’s terms make the bidder responsible for the bid. We never sign, submit or declare anything for you, and we never ask for your GeM login, a GeM OTP or your digital signature.

The price

Each check has one fixed fee, shown before we start, plus GST at 18%. Paying is your go-ahead. Your first check is free. Pricing says how the fee is set.

If we miss something

If we marked a requirement as met, and the buyer rejected your bid for that exact requirement as it stood in the tender we checked, we refund the fee for that check. That refund is the whole of our responsibility for that check.

What is not covered

• the value of the contract, or lost profit;
• documents you did not give us;
• corrigenda issued after our check, unless you asked us to check again;
• your price;
• portal upload or digital signature errors;
• decisions the buyer makes at its own discretion.

How to claim

Write to info@canipus.com within 30 days of the buyer’s rejection notice, with the notice attached.

Your documents

Used only for the work you ask for, never sold, and deleted when you ask. They reach another company only when you send them there yourself: an importer’s letter and product file go to the dealer whose letter it approves. The privacy policy has the detail.

The free tools

The licence check, rule changes and open tenders are free and need no sign-in. We take care with them, and they are a help, not legal advice and not a promise:

• Licence check. Answers come from our copy of CDSCO’s public lists, as on the date shown with each answer. A licence can change after that date. Confirm with CDSCO before you rely on it.
• Rule changes. Each one is our short reading of an official notice, approved by a person on our team, with a link to the notice. The notice itself is what counts.
• Open tenders. A list we check by hand each week on official portals. A tender can change or close after our check. Check it at the source before you bid.

We are not responsible for a loss from relying on a free tool. The fee back in these terms is for paid checks.

Alerts

When a rule changes, or a tender opens, for a device you sell, we tell you in the app and by email. We match by the devices in your papers, your licences, the tenders you checked, and those you add. We may miss one, so keep your own watch too. You can change your devices, or stop the emails, at any time in the app.

Authorisation letters

For importers we invite. A dealer asks from a checked tender, our agent drafts the letter, and the importer alone approves or declines it. We never decide who is authorised, and no dealer sees another dealer’s requests, letters or prices. The letter desk terms apply, and the importer accepts them in the app.

Using canipus.com

• Send only tenders and documents you have the right to share.
• Your dashboard opens with a code we email you. Anyone who can read that email can open it, so keep your email secure.
• Do not try to reach another company’s data, or to overload, copy or break the site.
• The licence check answers one question at a time, five a day for a visitor. Do not use it, or anything else here, to copy the register or our lists.
• The sheet we make for you is yours to use for your bids. The site, the agent and their design stay ours.

If we stop a check

We may refuse or stop a check, or close an account, that breaks these terms or the law. If we stop a paid check for any other reason, we refund it in full.

Changes

We may update these terms, and the date at the top changes when we do. A paid check follows the terms you accepted when you paid.

Law and courts

Indian law applies. The courts at Vadodara, Gujarat decide any dispute.

Questions

Write to info@canipus.com. Our grievance officer is named on the contact page.